Where we match our answers to your questions
Product and Ordering
What is the price structure for the Life Shotz?
A box of 10 packets is $30 for all Brand Builders and $35 for Customers.
Is Life Shotz available in Canada?
Yes, through export only.
If I joined through Life Shotz, can I order Oxyfresh products?
Yes. You can use your Life Shotz login and password information to access the Oxyfresh website and place your orders.
Unilevel
What is Unilevel Dynamic Compression?
Sales on each level are calculated based on who is Active in that specific month. Inactive Brand Builders at any level do not "take up" that level. Those who are Active move up to fill those level sales for that month.
What percent is paid on the first and second levels?
The percent paid on your first- and second-level sales depends on how you qualify. There is not a flat percent paid on all sales like most Unilevel plans. Instead, we have specific bonuses that are earned based on meeting certain sales requirements on your first and second levels. For example:
- You can earn the 2 Star Builder bonus of $45 (two personally sponsored Active Brand Builders and or two Active Preferred Customers who order at least three boxes).
- You can move on to earn the 3 Star Builder Bonus of $90 (three personally sponsored Active Brand Builders and or three Active Preferred Customers).
- You then move to 4 Star Builder and above and can qualify to earn Team Bonuses of $200 or $400 on your first- and second-level sales.
When do I start to earn Infinity and is it never-ending?
Infinity can be earned at the position of Platinum Worldwide Builder. Infinity will pay until someone else can earn it.
Monthly Commissions
How do I qualify for the Active price?
Either enroll for a $90 Auto Order or have $180 in Individual Sales accumulated for the month.
Do Personal Customer Sales count toward the Active requirement?
No.
If I'm Active in Life Shotz, do I need to be Active in Oxyfresh to earn commissions on my Oxyfresh sales?
Yes. You must be Active in both plans to be paid in both plans.
When do Sponsor bonuses for Business Builder Kits and Customer Profit pay out?
Daily if you have opted for the 21TEN Pre-Paid Commissions Card program.
When are Business Builder Bonuses for the first qualified Upline and Silver Team Builders paid out?
Monthly.
Will I automatically receive my 21TEN Pre-Paid Commissions Card for electronic commission downloading or do I have to request one?
When Brand Builders enroll they will receive a personalized 21TEN Pre-Paid Commissions Card as part of their Brand Builder Enrollment Kit, mailed separately by our banking partner. Instructions for activation and use will be included.
Will I be given a PIN to use at an ATM?
Yes. For your security, you will receive your Pre-Paid Commissions Card's PIN through a separate mailing directly from the issuing bank.
Is there an option to receive commissions by check instead of the Pre-Paid Commissions Card?
Yes. There is a $6 monthly processing fee for commissions issued by check.
Do I need to sign up to receive text messages and email notifications of earned commissions and bonuses?
Yes. You may elect to receive text messages and/or email notifications by logging in to your Brand Builder Office and clicking "Manage Your Pre-Paid Commissions Card" from the right-hand sidebar to update your preferences.
Personal Sales Incentive Bonus
How many personally sponsored Brand Builders or Preferred Customers do I need to earn the extra 35%?
You will start to earn the Personal Sales Incentive Bonus on your 5th Active Brand Builder and your 5th Direct Customer.
How many Brand Builders and Preferred Customers can I sponsor and earn 35%?
We do not limit the number of people you can personally sponsor or how many Preferred Customers you may have.
Can I earn the Personal Sales Incentive on a 2nd level Brand Builder if my 1st level is not Active?
No. This bonus is paid on your true first level Brand Builders only.
Is the Personal Sales Incentive paid on Personal Sales or Individual Sales?
Personal Sales.
How many Brand Builders and Preferred/Retail Customers can I sponsor and earn 35%?
We do not limit the number of people you can personally sponsor or how many Customers you may have.
If I have someone in my group who is earning the 35% on their first level, do I still earn below them on their group?
Yes. The Personal Sales Incentive does not block you from earning on the entire leg, just a few people on a particular level. For example:
- If you're a Silver Team Builder, you would earn 7%/7%/4% for Unilevel 3/4/5.
- If you're a Gold Team Builder you would earn 7% on levels three, four and five.
- If someone on your first level is earning 35% on what would be your second level, you still earn on levels three, four and five below them.
- If a second-level person was earning 35% on someone on your third level, you still earn on levels four and five of that group.
What are Individual Sales?
All orders (not including your Business Builder Kit) placed by you personally. Specifically excludes your Retail Customer and Preferred Customer sales.
If I have a first-level Brand Builder who is producing $750 a month or more, do I earn 10% on the entire $750?
No. It must be in excess of $750 (e.g. $751 or higher)
Do I also earn Personal Sales Incentive Bonus of 35%?
No. The 10% Bonus is paid as an either-or.
Do I earn both the 10% commission and the 10% rebate?
No. You earn 10% as a commission on your first level's excess of $750 in Individual Sales. The cash rebate is paid to the Brand Builder who purchased the excess of $750 of product.
How much do I personally need to order to qualify to earn the 10% rebate?
You would need to have Individual Sales in excess of $750 in order to qualify for the 10% cash rebate.
How do I earn the $45 Manager Bonus?
Develop two personally sponsored Active Brand Builders.
How do I earn the $90 Director Bonus?
Develop four personally sponsored Brand Builders.
What are the options for the Team Bonuses?
$200 Bonus
- Maintain three Active first-level Brand Builders
- Maintain one first-level Qualified 3 Star Builder
- Have 10 Brand Builder/Preferred Customers Active on Auto Order anywhere on your first two levels. (Compressed for the first 12 months)
$400 Bonus
- Maintain three Active first-level Brand Builders
- Maintain two first-level Qualified 3 Star Builders
- Have 20 Brand Builder/Preferred Customers Active on Auto Order anywhere on your first two levels. (Compressed for the first 12 months)
What are Team Sales?
Team Sales are limited to all non-Business Builder Kit sales on your first and second levels (compressed for the first 12 months only). Team Sales also do not include your Personal Sales.
I am currently a 3 Star Builder. Will I need to advance to 4 Star Builder before I can start earning the $200 Team Bonus?
Yes. You are eligible for the Team Bonuses once you have reached 4 Star Builder.
Shipping Information
How fast will I get my shipment of Life Shotz?
Half the United States receives its Life Shotz products via ground service within three days of ordering.
Life Shotz reaches the entire continental United States within five business days. Life Shotz tracks hundreds of shipments to verify delivery times. Check the transit map below for your state’s delivery time.

Order by 10:30am Pacific Time and Life Shotz ships your order the same day.
Worldwide On-line Ordering *
Does Life Shotz ship its products worldwide?
Regardless of where you live, you may purchase almost any of Life Shotz outstanding products for your own personal use (retail orders only).
* Due to regulatory restrictions, some products may not be available for retail purchase in your area.
Business Builder Kit
How long do I have to purchase the Business Builder Kit?
It must be purchased in your enrollment month or the first full month in the business.
What are my date options for Auto Order?
We have two options to choose from, the 1st & 15th of each month.
When will I receive my business cards once I purchase a Business Builder Kit?
Approximately 7-10 business days.
If I enroll with the $49 Enrollment Kit in February and purchase the Business Builder Kit in March, will the first $49 be adjusted on my account?
No. The Business Builder Kit must be purchased at the time of enrollment in order for the Enrollment Kit to be free.
If I enroll with a $90 Auto Order in February and it is set to run again March 1st, do I have the option of purchasing a $495 Business Builder Kit in February?
Yes. You will receive the Business Builder Kit for $495, which excludes the Auto Order
portion for the current month.
If I buy the Business Builder Kit before my Auto Order runs that same month, will I have the option of suspending my Auto Order to the next month since the Business Builder Kit includes a $90 Auto Order?
Yes. We will automatically suspend your Auto Order to run the month following your Business Builder Kit.
If I am already paying for the Personal Marketing Center and I purchase the Business Builder Kit, will my next 6 months charges automatically be waived?
Yes. Your next billing cycle will start on your 7th month.
Enrollment and Fees
How much will it cost to enroll?
$49
Does my current Brand Builder login and password allow me to access both Life Shotz and Oxyfresh websites?
Yes.
What is the annual renewal fee?
The annual renewal fee will be $20 year for 2 Star Builders and above.
Business Building Pools and The Drive Pool
How many shares can I earn in the Business Building Pool?
There is no limit on the number of shares you may earn.
Are there minimum shares to participate in the Business Building Pool?
Yes. 2 shares minimum are required to participate.
What is each share value for the Business Building Pool?
Shares may be valued anywhere between $1 and $100 each. Value is determined by the total number of shares and total sales. LifeShotz does not control share value for these pools.
How do I earn shares in the Business Building Pool?
1) 1 share for having $200 or more in Preferred Customer sales
2) 2 shares for selling $595 Business Builder Kit
How do I qualify for the The Drive Pool?
You need to be qualified
a) For the Business Building Pool
or
b) Have 20 Brand Builders/Preferred Customers Active on Auto Order anywhere on your first two levels in the current month.
How do I earn shares in the The Drive Pool?
1) 1/2 share for qualifying at Silver Team Builder
2) 1 shares for qualifying at Gold Team Builder and above
How many shares can I earn in the The Drive Pool?
A maximum of two shares, and you must qualify for Business Building Pool once every three months. Shares are determined based upon your qualified position of Silver Team Builder through Plat Team Builder.
Stock Incentives
Can Brand Builders earn Stock Incentives?
Yes! The first three Brand Builders who reach the rank of Worldwide will earn 1% of stock in the company.
Rank Qualification
To qualify at Silver Team Builder, how many 4 Star Builders do I need in each leg?
You will need one 4 Star Builder in each of 2 legs.
Retail Sales, Profits and Preferred Customers
What is the difference between a Preferred Customer and a Retail Customer?
Preferred Customers are customers on a monthly Auto Order of at least 3 boxes. We process payment, ship directly to the Preferred Customer and send you the Retail Profit.
Retail Customers are those who order Life Shotz directly from the Company and are not on a monthly Auto Order.
Is there any incentive for my Preferred Customers to remain on Auto Order?
Yes. For every 3rd consecutive Auto Order, we will include one additional FREE box in their 4th Auto Order, automatically.
How much profit will I earn if my Preferred Customer places an order directly with the company?
Your Retail Profit for orders placed directly through Life Shotz will be the difference between the wholesale and retail price.
Example 1: If your Preferred Customer places an order for 10 boxes on your Life Shotz website, you will receive the following retail profit:
| 10 boxes x $35 Customer Price |
= $350 |
| Retail Mark-Up |
= $5 per box |
| TOTAL RETAIL PROFIT |
= $50 |
Example 2: If that same Preferred Customer is your 5th or higher (rank based on sales in the current month) Preferred Customer, you will receive an additional 35% Personal Sales Incentive:
| 10 boxes x $35 Customer Price |
= $350 |
| Retail Profit |
= $50 |
| Additional 35% Personal Sales Incentive |
= $122.50 |
| TOTAL PROFIT |
= $172.50 |
Canada Questions
Can Canadians sign up with Life Shotz?
Yes.
Can Canadians build in the United States?
Yes.
Can Canadians build in Canada?
Yes.
Can I hold opportunity meetings in Canada?
Yes, we are licensed for business in all provinces.
Can Canadians order Life Shotz?
Yes, via export from the United States.
Can I sell Life Shotz within Canada?
Not person to person. Customers can be referred to the website to buy direct as a retail customer.
Can Canadians buy Business Builders Kit?
Yes, with three names listed on the packing slip. Personal consumption allows 9 boxes per person per shipment.
Will Canadians get business cards with their Business Builders Kit order?
Business cards are part of the Builders Kit order, but they will be processed and delivered separately from the product.
How long will it take for the business cards to deliver in Canada?
Approximately 2 weeks.
Are printed materials available to Canadians?
Yes, printed materials are stocked in the Canada warehouse.
How long will orders shipped via export service take to deliver?
Shipments will be delivered within 14 business days.
Will I have to pay customs fees?
Yes, at the time you pick up your order.
What information do I need to provide in order to obtain a Pre-Paid Commissions Card?
Date of Birth, physical address, your Social Insurance Number and a copy of your Passport. Passports can be faxed to 800.990.5285 attention Tom Lambert.
How long will it take for the 21TEN Pre-Paid Commissions Card to deliver in Canada?
It normally takes 7-10 business days for processing.
Can I transfer funds from my 21TEN Pre-Paid Commissions Card bank account to another local account in Canada?
Yes, you can transfer funds to your local account in Canada.
Is there a cost to me when Daily Daily Business Builder bonuses are loaded to my card?
No, there is no cost to you.
When are earned Commissions loaded onto my card?
On the 15th of every month.
Is there a fee for loading funds onto my card on the 15th of every month?
Yes, there is a $2 transactional fee that will be applied against your commissions.
Do I have to obtain a Pre-Paid Commissions Card?
No, you can choose to OPT OUT by calling Brand Builder Services and letting them know that you prefer to receive a check. If you opt out of the Pre-Paid Commissions Card, daily Business Builder Bonuses are added to your monthly commissions check.
When are checks mailed?
Checks are mailed monthly on the 15th, or the first business day following, and are subject to a $6 processing fee.